Purchase Return Request

If you wish to return your order, please fill out this request form. Our team will review your request and provide a response within the next (5) five business days to notify you whether your return has been approved, partially approved or disapproved. Please remember that you will be responsible for paying for your own shipping costs for returning your item.

IMPORTANT! Please note that the image size limit is 10MB. We suggest not sending more than two (2) images. The image(s) must clearly show the condition of the product(s) you wish to return. Keep this in mind so as not to delay the resolution times of your request.

Limited Time Offer!

FREE Pre-wound Bobbin with $30+ purchase!

Use the corresponding code on checkout to redeem a bobbin in your size.

Class 15 Bobbin: CLASS15
M Size Bobbin: MSIZE
L Size Bobbin: LSIZE